What to do
- Note whether failure happens at map loading, during a tutorial action, while saving or when selecting a vehicle. Save screenshots of the message. Do not label every final warning in a log as the cause.
- Use the user data folder and copy stdout.txt plus the incident's crash dump when present. The manual says the startup log is overwritten on each launch, while individual crash logs also exist. Keep the save from before the failure in a separate backup.
- Verify game files and update supported graphics drivers. If you can enter settings, test reduced graphics with a small unmodded game. Compare the same trigger, then restore or change one option at a time rather than changing many unrelated settings together.
- If only one modded save fails, check its actual mod list and dependencies. Test changes on a copy; disabling a mod can leave required saved content missing. A successful clean map does not prove the existing save has been repaired.
- Optional Steam preview 40415 lists fixes for screenshot-shortcut crashes, UI updates and catchment rendering. Use the preview guide to preserve a stable copy before testing. It does not promise a fix for every internal error or that newer saves load on older builds.
Tycoon Gameplay Overview
See the transport network and management systems in motion.
Watch on YouTube ↗Official pre-release overview. Use the written checks for this task; older videos may describe plans that later changed.
How to tell it worked
The previously failing action completes repeatedly on the identified save and build, with the needed content still present. Record the change that helped. If only the clean test works, report that narrower result.
If you are still stuck
Send support the exact error, build, OS/CPU/GPU, copied log/dump, pre-failure save and reproduction steps. If no window ever opens, follow startup checks instead. Do not delete saves or replace a TF3 renderer setting with an unverified TF2 workaround.
Related tasks: Fix startup or a black screen · Save file location · Steam preview branch · Download and activate a TF3 mod
